Murphy Research takes privacy very seriously.
This general privacy statement explains who we are and how we collect/share/use your personal information (PI). This notice only applies to personal information we collect in the usual course of business, including through our websites (such as https://murphyresearch.com) and in connection with our events, sales, and marketing activities.
Murphy Research is a market research company whose main office is located at
1546 Seventh Street, Santa Monica, CA 90401 USA.
We provide market research insights and research technology solutions, such as data visualization dashboards.
Collecting Your Personal Information
In order to schedule and access some of our services, we may require personal information including your name, email address, mailing address, company name and phone number. This information may be provided by you directly or another designated by you to schedule or complete a service.
For example: When you log in to view a dashboard project, you will be asked to supply us with your email address. When you sign up for our newsletter or access to released reports, you may be asked to supply us with your email address, company name, phone number, first name, and last name.
This information is referred to as your personal information. Information we obtain during these processes is treated differently than personal information we obtain via other means as noted below. We may also collect information about your visits to our website, including the pages you view, the links you click and other actions taken in connection with our site and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. When you receive newsletters or promotional email from Murphy Research, we may use web beacons (described below), customized links or similar technologies to determine whether the email has been opened and which links you click in order to provide you more focused email communications or other information.
On a case by case basis, Murphy Research may also collect additional personal information, subject to the voluntary consent of the disclosure, including, but not limited to, likenesses, voices, race, ethnicity, gender, opinions and views on particular products and services from 3rd parties. We may also supplement the information we collect with information obtained from other companies.
For example, we may use services from other companies that enable us to associate your activity while on our website with your IP address in order to improve our site and services.
Using Your Personal Information
We typically use the personal information we collect through our Website in the usual course of our business for the following reasons:
- To respond to a request that you sent us, such as a request for information about our services.
- To administer, protect, and improve our website and our services.
- To better understand the preferences of our website visitors.
- To compile aggregated statistics about website usage.
- To provide you with marketing and promotional communications (where this is in accordance with your marketing preferences).
- For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our marketing, and improving our websites, products and services.
Sharing Your Personal Information
Except as described in this statement, we will not disclose your personal login information outside of Murphy Research (or it’s subsidiaries) without your consent.
Sharing Your Personal Information With 3rd Parties
We may disclose personal information that Murphy Research and/or its subsidiaries collect or you provide:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To protect and defend the rights or property of Murphy Research (including the enforcement of our agreements).
- To act in urgent circumstances to protect the personal safety of users of Murphy Research services or members of the public.
- To our subsidiaries and affiliates.
- To contractors, service providers and other third parties we use to support our business (and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them).
- For any other purpose disclosed by us when you provide the information, with your consent.
- To any other person with your consent to the disclosure.
Be aware that Murphy Research may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Murphy research is liable for inappropriate onward transfers of personal data to third parties.
Linking to External Resources
Our websites may contain links to other resources that are not owned or controlled by Murphy Research. Please be aware that Murphy Research is not responsible for the privacy practices of these external sites. It is recommended that you review their individual privacy policies to understand their information practices. Our privacy statement applies only to information collected by our website and services.
International Data Transmission
Please be aware that your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. Our servers are located in the United States. Our third party service providers (such as Amazon Web Services) and partners operate from various countries around the world. This means that when we collect your personal information that it may be processed in any of the countries our third party service providers and partners operate in.
Murphy Research uses “cookies” to authenticate your identity to approve usage of our services.
A “cookie” is a set of data that a web server stores on your computer that enables the server to recognize your computer. Cookies enable websites to persist some information about your session as you navigate our web services. A cookie usually does not hold any meaning to anyone other than the entity that assigned the cookie. A cookie cannot be used to retrieve other data from your device’s storage drive nor be used to propagate a computer virus.
On our website, we use “session cookies”. These cookies allow us to authenticate your identity to ensure you receive access to your paid services and products. We automatically delete the cookie and all related information on a rolling 3 hour duration (meaning if the user of our services has not used our services that require authentication for at least 3 hours, their cookie will be automatically be invalidated). You will need to re-enter your login credentials when your cookie is invalidated, as we do not store your session data on our servers.
We only retain personal information we collect from you where there exists a legitimate business need to do so. This may include, but is not limited to, items such as providing you with a service you have requested, to comply with applicable legal requirements, and to enforce our agreements.
When there is no further business need to process your PI, we will delete your data, or if this is not possible, we will anonymize and isolate your data on our secured storage servers until deletion is possible.
Murphy Research reserves the right to update this privacy statement at any time according to changes in law or business need.